800-747-8044 Info@sis-usa.com
SERVICE. PARTNER. SAVINGS.

OUR SERVICES WILL HELP SAVE
YOUR HOSPITAL TIME
AND MONEY

Quality Service

We know that you and your staff rely on equipment to perform flawlessly. That is why we build quality into every step of our repair process. Based on the FDA’s Quality Systems Regulation (QSR) and current Good Manufacturing Practices (cGMP), our process ensures that your equipment will function properly.

We offer a full range of design, fabrication and machining services, and SIS technicians are among the most highly-skilled and experienced in the industry.

They are continually trained and retrained to ensure that they utilize the latest technology and resources available. Additionally, the majority of our technicians have over 10 years of experience in their chosen specialties, and are pioneers in improved repair techniques.

SIS maintains an extremely low non-repairable rate. We are so confident that all of our repairs and rebuilds will exceed your expectations, that we provide the most powerful warranty in the industry: one year against defects in material and workmanship.

SERVICE CATEGORIES

Instrumentation

Tray and instrument-level restoration for all general and specialty stainless instrumentation.

Rigid Endoscopes

Complete repair and rebuild for all scope diameters and types, including specialty, robotic and CCD-equipped rigid endoscopes.

Semi-Rigid Endoscopes

Full restoration capabilities including image bundle replacement for all semi-rigid endoscopes, including ureteroscopes.

Flexible Endoscopes

Complete service, including major overhauls for all large and small diameter flexible endoscopes.

Video Systems

Comprehensive services for cameras, couplers, processors, light sources, fiber-optic cables, and other ancillary video equipment.

Electronics

Repair and rebuild services for power equipment including large bone, small bone, battery, electric and pneumatic.

Specialty Services

Ophthalmic equipment services including phaco handpieces and diamond knives. Ultrasound equipment, including ultrasound transducers and TEE probes.

Comprehensive

SIS offers so much more than equipment repair services. Our customers benefit from a range of proprietary programs, geared toward increasing operational efficiency and patient safety, maximizing equipment up-time, and lowering costs.

SURGICAL INSTRUMENT SERVICE CO.

CONTACT US:  800-747-8044

#ENDLESSSAVINGS

ONSITE SERVICES

Benefits of Using Onsite Services from SIS

With maintenance trucks located throughout the country, our technicians make regularly scheduled visits to your facility, providing maintenance and repairs for handheld stainless surgical instruments.

  • Save time. Instruments repaired onsite and returned immediately.
  • Save money. Reduce shipping costs…we come to you!
  • Increased convenience. We work with you to schedule our service visits at the best time for you.
  • Increased patient safety. Keep your critical instruments functioning properly at all times.
  • LOANER AVAILABILITY 99%
  • REPAIR RATE 98%
  • SATISFACTION 99%
  • WARRANTY RATE .048%
 

PERIOPERATIVE & CLINICAL ASSESSMENTS

At SIS, we believe that it is imperative to understand current facility methodology as a foundation for comprehensive, targeted process improvement strategy.  SIS is committed to helping facilities maximize their investment in instruments and equipment by conducting a comprehensive assessment of the clinical perioperative or GI/ Endoscopy areas.

This assessment will target:

  • Instrument/device storage and space utilization
  • Instrument/device management
  • Instrument/device care and handling
  • Instrument/device diagnostic testing, such as insulated instrument integrity testing and flexible endoscope leak testing
  • SPD practices
Each section of this assessment focuses on achieving overall goals of process improvement, increased OR/GI efficiencies, and enhanced equipment lifespan.  In addition, initial recommendations related to potential space modifications (if identified) will be noted for discussion.

The SIS perioperative and GI assessments create the foundation for changes that will improve operational efficiencies.  They also help to identify targeted educational programs and competency validations for all team members involved in the use, care, and handling of instruments and devices.

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