800-747-8044 Info@sis-usa.com

SIS

Surgical Instrument Service Company, Inc.
 
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WE PROVIDE PERSONALIZED SERVICE
FOR OUR HEALTHCARE PARTNERS TO IMPROVE PATIENT OUTCOMES AND TO MAKE YOUR JOB EASIER.  CALL US TODAY!

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COST-REDUCTION PROGRAMS

 
SIS offers so much more than equipment repair services. Our customers benefit from a range of cost models, geared toward saving money, maximizing equipment uptime, and increasing satisfaction.

  • Capitated Agreements
  • Asset Management
  • Shared Risk
  • Time and Material
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TRAINING | EDUCATION

 
We believe in giving our customers the tools and information needed to help their processes and procedures run as smoothly as possible. Through our highly-rated training and educational services, SIS can evaluate your facility’s processes, and design customized solutions tailored for your specific needs.
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PRODUCTS | SERVICES

 

SIS has been partnering with healthcare facilities since 1971. We pride ourselves on the personalized service we provide to each and every one of our customers.

To find out more about what SIS can do for you, call your local representative or our Corporate Office at 800-747-8044.

Service
Education
Value
Savings

WHY CHOOSE SIS?

America’s surgical instrument repair partner for almost 50 years.

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CUSTOMER SATISFACTION

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ON TIME DELIVERY

Service. Quality. Value. Integrity.

We’ve set high standards and created smart structures to help make serving our customers smoother and more beneficial to the end-users.

It’s important to us to maintain strong relationships and listen to our customers and their desired outcomes. We are passionate about being a part of the continuum of care for happier and healthier patients.

CHANGE.  YOUR.  MINDSET.

SIS CORE VALUES 

PASSION

  • Our enthusiasm shines through every interaction.
  • We constantly work to improve patient care.
  • We encourage our team members to always think about the customer first and foremost.

FOCUS

  • We focus on what is most important to our customers.
  • We have a comprehensive understanding of the ever-changing and evolving industry.
  • We listen carefully to the needs of our customers.

RESPONSIBILITY

  • We are always ready to go above and beyond.
  • We are committed to being an environmentally friendly and sustainable company.
  • We partner with charitable organizations.

HONESTY

  • We always speak honestly with our customers.
  • We believe that the difficult conversations are often the most critical ones to have.
  • We change course when needed.

DEDICATION

  • For every problem, we suggest a solution.
  • We set specific goals and meet (or exceed) them.
  • Every team member is accountable and committed to our core value of delivering excellence. 

FUN

  • We always strive to make our customers happy.
  • Our customers can feel how much we enjoy being here—it’s contagious.
  • We focus on making all of our training interactive and fun!

1,000+

HAPPY CUSTOMER PARTNERS

“Having a service partner that provides OEM-quality repairs and exceptional service is a key component to my success and the success of our facility.” – Laura M., Purchasing Director

“After comparing and evaluating other firms, we concluded that SIS provides us with the highest level of service and account management in the industry.”
– Jeff W., OR Coordinator

 

Education. Training. Growth. 

We provide our customer partners with education and training benefits.

Training Advantages

With a 47-year commitment to exceptional quality, Surgical Instrument Service Company (SIS) offers you much more than instrument repair. We believe in giving our customers the tools and information needed to help their processes and procedures run as smoothly as...

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